How can we help?

Something not reporting the way you expect? Send us the details and we will take a look.

Contact support

Email draj56699@gmail.com. Please include your device model, operating-system version and a short description of the issue. Screenshots are welcome when helpful.

Quick troubleshooting

Update Infra to the latest version available in the App Store.
Confirm the monitored address is reachable from this device — open it in a browser first.
Check that the app is allowed to send notifications, otherwise alerts stay silent.
For a check that fails only sometimes, note the time it happened; it helps us match it to the recorded history.

Response time

We aim to reply within two business days. Please do not include passwords or other sensitive information in your message.